Support Training Evaluation and Self Assessment

1. Please rate your training in terms of Trainer’s Expertise, Clarity, Cultural Appropriateness, Time Management, and Responsiveness to your educational needs. Provide any additional feedback in the Comments section.*

TRAINER1

Expertise

Clarity

Culturally Appropriate

Time Management

Responsiveness

TRAINER2

Expertise

Clarity

Culturally Appropriate

Time Management

Responsiveness

TRAINER3

Expertise

Clarity

Culturally Appropriate

Time Management

Responsiveness

TRAINER4

Expertise

Clarity

Culturally Appropriate

Time Management

Responsiveness

TRAINER5

Expertise

Clarity

Culturally Appropriate

Time Management

Responsiveness

Trainer Comments

2. Please review the following list of knowledge and skills statements. Give some thought to what you knew after the training sessions and what you learned during practice till today.*

SELF-ASSESSMENT OF KNOWLEDGE AND SKILLS RELATED TO

Ability to talk over the phone with a client regarding an issue

DURING PRACTICE

AFTER TRAINING

Ability to counsel any requests

DURING PRACTICE

AFTER TRAINING

Ability to meet the company performance requirements

DURING PRACTICE

AFTER TRAINING

Ability to correctly evaluate a case

DURING PRACTICE

AFTER TRAINING

Ability to understand your strong/week points

DURING PRACTICE

AFTER TRAINING

Comfort level in understanding what the prospect is asking for

DURING PRACTICE

AFTER TRAINING

Comfort level in providing answers/ alternative solutions

DURING PRACTICE

AFTER TRAINING

Overall knowledge of the topics covered in the training

DURING PRACTICE

AFTER TRAINING

Overall knowledge of the terminology covered in the training

DURING PRACTICE

AFTER TRAINING

Ability to understand and follow up your tasks

DURING PRACTICE

AFTER TRAINING

Ability to understand our company’s policy

DURING PRACTICE

AFTER TRAINING

Post-Training Summary Evaluation

1. What are the three most important things you learned during the training?*

2. Was an appropriate amount of information covered during the course? If not, was too much information covered or too little? Give examples.*

3. To what extent do you expect another training will make a difference in the way you do your job? In which fields?*

4. Please take a moment to answer the following questions. Your comments are an important contribution as we design learning experiences to meet your professional needs.*

What will you do differently in your practice/service setting as a result of another training?*

What do you feel were the strengths of your training?*

What do you feel were the weaknesses of your training?*

How can we improve the training?*

What additional training-development education do you require?*

5. Please rate the following statements using a 1 through 5 scale where:*

Difficulty level was about right

I can apply the information in my practice/service setting

Presentation met my professional educational need

Trainer actively involved me in the learning process

As a result of my training, plus myself motivated actions, I feel more confident in my capacity to develop/participate in training process. Please mention particular fields

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